Leasing
A REN Tours update is ready. Your saved tour will be kept.
Leasing workspace
Start a tour
Enter the prospect and preferences once. Matching available homes and vacant homes appear below on this same page, then jump straight to the follow-up when you are ready.
Current tourSaved on this device
Scheduled toursChecking the calendar…View schedule
Funnel calendar
Scheduled tours
Load one to prefill the prospect, time, email, and attached units.
Tour setup
Prospect details and the preferences that matter for matching.
ProspectContact and tour timing
PreferencesWhat should we prioritize?
Home type
Additional preferencesFloor, direction, and balcony size⌄
Preferred direction
Additional detailsQuick internal context for the tour⌄
Internal notesOptional · staff onlyAdd note ⌄
Available homes · follow-up selection
Available homes
Relevant homes are selected for the follow-up automatically. Other homes stay collapsed and are only added if you check them.
Vacant homes · tour route
Vacant homes to show
Relevant vacant homes are shown first. Other tourable vacancies in the same home type stay collapsed below so the route remains easy to scan.
Tour route
Selected homes to show
Choose from the relevant vacancies above. REN Tours orders selected homes from the highest floor down to reduce elevator backtracking.
REN talking pointsQuick reminders during a tourOpen
41st-floor rooftop360° skyline, Lake Union, mountain, Space Needle, and city views.
Outdoor terraceFire pits, BBQ grills, and comfortable outdoor seating.
Work + meeting spacesCoworking areas, private meeting rooms, focus spaces, and resident gathering areas.
Fitness + pets24/7 fitness center, pet spa, and 4th-floor dog park.
Smart homeStratis controls for lighting and HVAC, ButterflyMX access, and Luxer One package management.
Apartment finishesQuartz countertops, natural stone tile, premium appliances, A/C, expansive windows, and balconies in many homes.
Live tour workspace
Your tour
Keep this page open while you walk the selected homes.
Current stop
Choose a home
Tour route
Selected vacant homes
Tap a home to make it the current stop. Notes stay internal and save automatically.
Available homes
Availability
Compare floorplans and pricing, then add tourable homes to your route.
Best for this tour
Relevant available homes
Based on your current tour preferences. All homes are listed below.
Current vacancies
Vacancies
Current physical vacancies, readiness, and entry restrictions from your reports.
0current vacancies
0weekly checks due
Best for this tour
Relevant vacant homes
Based on your current tour preferences. All vacancies are listed below.
Vacancy focusLongest-vacant homes are surfaced first. Add a tourable home directly to the route from here.
—oldest vacancy
Potential openings
Potential openings
Potential openings are a staff planning view of floorplans that may become available later. Unit numbers stay internal here and do not automatically change the prospect follow-up.
0possible homes
Future floorplan view · staff unit detailREN Tours groups later lease-end timing by floorplan for planning. Add any floorplan you want to send from Follow-up Email → Additional floorplans.
—next possible timing
Follow-up email
Review and send
Choose exactly what the prospect should receive, make any final edits directly in the preview, then send through the REN Seattle mailbox.
REN mailbox · Power Automate
Checking sending connection…
Ready for reviewChoose the homes, check the preview, then send from the REN mailbox.
Send setup
Prospect + sender
Outgoing mailboxREN Seattle
Renseattle@greystar.com
Renseattle@greystar.com
INTERNAL ONLYTour notes
For staff reference only. General and per-home tour notes are excluded from the email preview, copied email, and Power Automate send.
SENT TO RESIDENTFollow-up note
This text is included in the email preview and will be sent to the resident.
Already selected
Homes in this email
These came directly from the Email options step. Go back there if you want to add or remove a current home.
Live review
Email preview
Edit directly below. Your final edited version is sent exactly as shown.
Live preview
No email ready yet.Select at least one home or an Additional floorplan. The preview will build automatically.
Email actions
Prospect workspace
Prospects
See who needs attention, who matches current availability, and what to send next without digging through a long CRM list.
More filtersBudget, tour timing, and recent-email protection⌄
0 selectedEach person receives an individualized availability email.
Email preview
Availability follow-up
Each prospect gets their own email with the homes that fit their saved preferences.
Utility · System health
Data sources
REN Tours listens to the same REN Tools data hub. New report arrivals rebuild the property view automatically.
No normal “publish” stepREN Tours opens the last successfully compiled property state immediately. A background job checks the shared report hub every minute and rebuilds only when a source file actually changes. Manual refresh is only for troubleshooting.
Open report hub
Guardrails
What REN Tours will not do
It will not silently invent a vacancy list when a source fails. Unsupported PDF arrivals stay available in the central report hub and are flagged here; spreadsheet feeds are used for the live property model.
Leasing command center
Today at REN
Current availability, vacancy operations, and upcoming exposure in one clean view.
PROPERTY DATA
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Checking report feeds
Upcoming exposure
Potential vacancies
Operations